Carla S.
We couldn't have moved house so last minute without them .
Plus we owe Sixt a big apology as our previous review was much worse - owing to my husband not checking his facts and leading me to believe that the company had taken a £200 deposit and not returned it.... turns out that the deposit had never been taken in the first place!!
So I am keen to post this much more accurate reflection of our experience.
The van we hired was the least inexpensive by far compared to other hire companies and was perfect for our last minute house move.
The staff were friendly and helpful, even when we were accusing them of having not returned our deposit. they were also prompt at replying to our emails.
The only other thing I'd say to Sixt -which isn't a criticism of them - is to ensure customers are clear that Sixt don't actually take a cash deposit - just the card details in the event of damages. My husband was convinced they'd taken the £200 deposit - but clearly hadn't checked his bank account...So I'm not saying anymore about him!!!
Just wanted to say thank you once again to Sixt for your great service and patience with us - the customers who got it so very wrong!!