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informatie over Ongeluk","articles":[{"text":"Wat moet ik doen bij een ongeluk of schade met een SIXT share-auto?","href":"/share/help-center/articles/ongeluk/","articleId":"725","content":"

Bij een ongeluk of schade met een SIXT share-auto bel je direct de klantenservice van SIXT share en verlaat je de locatie niet voordat dit is gedaan. Zijn er gewonden? Bel dan eerst 112.

\n\n

Stap voor stap bij een ongeluk of schade

\n
    \n
  1. Zorg voor de veiligheid van alle betrokkenen en bel bij gewonden direct 112.
    2. \n
  2. Meld het ongeluk of de schade direct bij de politie — dit is verplicht, ongeacht wie het heeft veroorzaakt of er een derde bij betrokken was.
    3. \n
  3. Bel ter plaatse de klantenservice van SIXT share via sixt.com/share/contacts en verlaat de locatie niet eerder.
    4. \n
  4. Geef alle informatie door die SIXT nodig heeft om het incident te beoordelen.
    5. \n
  5. Stuur je schriftelijk ongevalrapport of het ingevulde SIXT-schadeformulier — bij voorkeur met foto's van alle schade en de locatie — naar de klantenservice van SIXT share. Vermeld daarbij het politiedossiernummer.
    6. \n
\n\n

Wanneer eindigt de huur?

\n

De huur eindigt pas bij inlevering van het voertuig, ook na een ongeluk of schade. Als het voertuig niet meer rijklaar is, eindigt de huur in overleg met de klantenservice op het moment van overdracht aan het sleepbedrijf.

\n\n

Wat is het eigen risico bij schade?

\n

Alle minuut-, uur- en dagtarieven van SIXT share bevatten al een omnium- en diefstalverzekering met een eigen risico van € 950 per schadegeval. Je kunt dit eigen risico verlagen door de bijbehorende beschermingsoptie toe te voegen in de SIXT App. De actuele prijs voor de beschermingsoptie zie je in de SIXT App op het moment van reserveren. Meer informatie over de tarieven vind je op de tarievenpagina.

\n\n

Wat dekt de verzekering?

\n\n\n

Let op: zonder omnium- en diefstalverzekering ben je aansprakelijk voor schade aan het voertuig tot de volledige waarde ervan, plus eventuele bijkomende verhaalbare schade zoals waardevermindering en expertisekosten. De verzekeringsdekking kan worden verminderd of vervallen bij grove nalatigheid, opzettelijke schadeveroorzaking, of grove nalatigheid dan wel opzettelijke schending van contractuele verplichtingen.

\n\n

De gedetailleerde procedures bij een ongeluk of schade vind je in onze algemene voorwaarden.

\n\n

Heb je nog hulp nodig? Hieronder vind je onze contactmogelijkheden.

"}]},"categoryName":"Ongeluk & schade"}}